Minimum Age Requirement– No Lake Home will be rented to vacationing students or young singles unless accompanied by a parent. Singles must be at least 21 years or older to rent. You must have a photo ID to check in. Any reservation made under false pretenses will result in eviction without refund.
Payments– All balances for reservations made during peak season May 1st – September 30th are due in full at the time you make the reservation. All other reservations made require a down payment or deposit which will be charged at the time of reservation. The balance for these reservations will be due 30 days prior to arrival. Holiday reservations are due in full 30 days prior to arrival, OR due at the time of making the reservation for Holidays which fall during peak season. Please refer to our cancellation policy for all cancellation procedures. Balances not paid in full for holiday or peak season reservations are subject to cancellation. Payments can be made by cash, credit or debit cards or check. However, a credit card must be on file since we do not charge a security deposit. We accept Master Card, Visa, American Express and Discover.
Cancellations for Reservations – All reservations require a 30-day prior to arrival cancellation notice. Any reservation cancelled that provided at least 30-days’ notice will receive a refund of their deposit, less the $20 cancellation fee.
Holiday Cancellations – All reservations during resort dates designated for Holidays require a notice of 30 days prior to arrival to be eligible for a full refund, less a $20 cancellation fee. Less than a 30-day notice will result in the loss of your full payment. Holidays are New Years, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.
Group Cancellations – 1 cottage (30-day notification); 2-5 cottages (or reduction) 30-day notification prior to date of arrival; 6-10 cottages (or reduction) 45-day notification prior to the date of arrival; 11 or more cottages (or reduction) 60-day notification prior to date of arrival.
Check In– You will be issued two keys at check in. Two keys must be returned. Failure to return keys will result in a $20.00 charge per key. You will be asked to sign and initial the reg. card upon check in. It is helpful to be familiar with the terms and conditions prior to check in.
Departure Cleaning/Smoking– A departure cleaning fee is charged once to each reservation. The normal fee is $60.00 – $100.00 but can vary if terms and conditions are violated. All Doublehead cottages and facilities are NONSmoking. Evidence of smoking could result in an additional fee.
House Parties– House parties are not allowed! Occupancy is strictly limited to a maximum of ten (10) people. Most sleep 6-8 comfortably. Management reserves the right to enter the rental property anytime to investigate disturbances, check occupancy or to check for damages.
Parking– All parking is limited at each lake home to three (3) cars per home. Parking is for paying guests only. You are subject to the parking regulations as set forth by the property owners. If you bring a boat and the trailer will exceed three cars please see the office for designated parking area for the trailer. There is a $10.00 per day per trailer parking fee. At NO time should any vehicle or trailer be pulled on the grassy lawn areas. Parking on lawns could result in a damage charge. WE DO NOT ALLOW ANY CAMPERS OF ANY KIND ON THE PROPERTY.
Damages– Each guest will be financially responsible for damage done to the property beyond normal wear and tear.
Linens– A basic supply of linens are provided in each property. Bed linens and bath towels are provided but not changed during your stay. Your cottage will be stocked with one roll of paper towels, 2 rolls toilet paper in each bathroom, 2 kitchen trash bags, 2 bars of soap, supplies for one pot of coffee, 2 dish detergent packs for the dishwasher.
For Sale– If a property is for sale, the owner reserves the right to have his property shown to prospective buyers. Every effort will be made to schedule the showing at a convenient time.
Furnishings-All vacation properties are individually owned and are decorated to suit the owner. Furnishings are subject to change without notice. Please do NOT transfer furnishing of any kind from one property to another. Loss of these items as well as damage to the unit or furnishings will be charged to you. Kitchen inventory is also unique. Please do not transfer to another cottage. Failure to locate could result in additional charges. Cabins all have Central Heat and Air, full kitchen, coffee maker, microwave, refrigerator, dishwasher, utensils and flatware, ironing board and iron, Satellite TV, and a DVD player. All homes have a wood burning fireplace, a hammock, picnic table, and camp size grill. All lake homes have their own private pier.
Maintenance– Please report any malfunctioning equipment or damages as soon as possible to the office. Every effort will be made to correct the situation as soon as possible. Repairmen may enter the premises during business hours for purposes connected with repair, care or maintenance of the property.
Weather – Please go to www.weather.com to check local weather. City is Town Creek, Al. 35672.
Fireworks– Fireworks are prohibited at all rental properties.
Agency Disclosure– Doublehead Realty and Property Management LLC. Serves as the agent and representative of owners within the Cove at Doublehead that are under a rental agreement with us. We are acting always, in and for the best interest of the owners.
Pets– Small pets up to 25 lbs are allowed in our pet friendly cottages . Please let us know when making a reservation that you will bringing a pet. Pet fee is $10.00 per night per pet. An additional fee may be added if there is any damages due to the pet or additional clean up. Pets must be on a leash at all times. No pets may be chained/tied anywhere outside the cottages.
Outdoor Fire Pits/Burning– Outdoor burning is strictly prohibited. However small portable fire pits can be brought but must not be used on the porches or docks. Bonfires on the Beach can be purchased with a 24 hour notice by calling our office during normal business hours.
ATVs– ATVs are not allowed on the resort.
Errors– Every effort has been made to assure all descriptions are accurate, however, Doublehead Realty is not responsible for changes in furnishings or printing errors. Rates and specials are subject to change. Please examine your statement carefully and if you have any questions, please let us know immediately. We must be notified within 45 days of your stay if you have a billing dispute of any kind. We will then investigate your folio and will notify you immediately. We cannot issue any refunds after 60 days.
Use of Facilities– Tents and Canopies are prohibited. Any damages/additional cleaning due to destruction to the property, grounds, or lake home will result in additional fees. Amenities are provided for your enjoyment. By using these facilities , you assume responsibility and liability for your actions. Neither the property owner, the management company, nor the Homeowner ‘s Association assume any liability for accidents or injurie s or theft . The pool complex area and grounds are managed by the Community Home Owner’s Association . Doublehead Realty does not assume responsibility for any reason concerning these areas. Therefore no refunds or credits will be issued for any reason due to grounds or common area management. The Home Owner’s Association also reserves the right to close pool area during bad weather or a problem with pool operation at anytime . Please do not take towels from your cottage to the beach or pool area. Pool hours are 9:00 AM – 9:00 PM, May 1- September 30.
*A $5.00 rec fee per reservation applies to every reservation.
Check-out Procedures– Check out procedures are located in each unit. Please make sure that you follow those guidelines to avoid any additional cleaning fees.
- Central Heating & Cooling
- Full Kitchen
- Coffee Maker (We supply the initial supply of coffee)
- Utensils, Flatware
- Small Charcoal Grill
- Sleeps 6 people comfortably (Maxium of 10 Capacity)
- Ironing Board and Iron
- Satellite TV
- DVD Player