We believe that for this firm to be successful, we must clearly set out our philosophy of doing business. The things, above all else, are important to us:
Integrity: No other single attribute of a person or of a business can have such an impact on success or failure. We believe that every action must be take with truth and honesty, and if we must ask ourselves if it is all right to do something, it probably is not. There must be honesty in every action, truth in every word. We expect honesty from our employees and staff.
Service: Our clients, customers, homeowner’s and guests have the right to expect outstanding service. Se are paid not for our time, but for our service. If we expect to be well paid, we must provide the highest level of services available. We expect our employees and our sales staff to provide excellent service.
Professional Competence: We should never undertake an assignment for a client or customer unless we have the training and experience to do the job. We believe in continuing education as a tool to help us to provide better service and enhance our reputation.
Cooperation: An organization can be great when all members are working together for a common purpose. It can be only average when some are going in a different direction. Helping one another when possible will bring harmony and wealth to all of us. We expect cooperation from our employees and sales staff.
Accountability: Our clients and customers must be happy with the transaction, or we shall not get repeat business. If we make a mistake, we must be accountable and make it right with our customer. We expect our sales staff to be accountable for mistakes if a client is damaged.
Fair Housing: We firmly believe that choosing a home directly impacts the hopes, dreams, aspirations, and economic destiny of those involved. It is for this reason that Doublehead Realty and Property Management LLC. is committed to the letter and spirit of the Federal Fair Housing Act and all other federal and state laws enacted to guarantee a housing market free from discrimination. WE WILL NOT DISCRIMINATE!
Professional Ethics: The Code of Ethics of the National Association of REALTORS is a guide for our daily business operations. The laws of this state are dear as to our obligations to our clients and customers and will be followed at all times